The Leadership Team

4Tel is a privately owned family business with headquarters based in Newcastle, New South Wales (Australia).  The company employs over 50 staff (April 2021), and has it's own team of in-house software engineers, technical staff, 24/7 I.T. support, as well as business administration staff.  The full range of in-house skills gives confidence that all aspects of customer needs can be addressed within the one organisation.

Joanne Wust

Chief Executive Officer and Executive Director

Following many years in a marketing development role at 4Tel, Joanne's role as CEO encompasses driving an innovation agenda across all of the company's business units.  This involves pursuing advancements in Artificial Intelligence, Machine Learning and other future-thinking technologies that can help solve industry problems.

Passionate about furthering 4Tel's presence locally and internationally, Joanne brings expertise in corporate communications, international relations and marketing from her previous government, entertainment and technology positions.

Mark Wood

General Manager of Communications & Electronics

Before joining 4Tel in 2004, Mark was employed as an Air Force communication electronics systems technician for 13 years.  Mark has now risen to the role of General Manager Communications & Electronics and manages the radio, software and hardware solutions sections of the company.

Mark has an Advanced Diploma of Electrical Engineering with Distinction, an Advanced Diploma of Communications Management and received an Engineering Medal (2000).

While he has managed engineering, software and technical officer staff for the business’ activities in Newcastle specifically, his duties have also taken him to Victoria, Western Australia and South Australia. A very large recent project was the design and construction of a new train control centre for John Holland Rail for the NSW Country Rail Network.

Mark has been a long term adviser to the Australian Rail Track Corporation’s New Train Communications System (NTCS) and specifically the In-cab Communications Equipment (ICE). The ICE is a Telstra NextG-based train radio solution for the interstate freight locomotive fleet.

Tony Crosby
General Manager of Services 

Tony commenced working in the rail industry in 2000.  During his time with RailCorp he managed capital projects to replace older signal boxes with computer-based signal control systems.  At ARTC from 2004 to 2010, Tony was initially the NSW Communications Manager responsible for separation of the country train radio and communications systems from the metropolitan (RailCorp) systems and maintenance of the assets.  He was also responsible for writing the functional specification for the ARTC National Train Communications System (NTCS) and was subsequently assigned as the NTCS Project Manager to implement the NTCS and its ‘ICE’ train radio.

Graham Hjort
General Manager of Control Systems

Graham manages the work of the control system staff in the company.  He has a Bachelor of Engineering with Honours and a Grad Dip Railway Signalling.  While specialising in rail control systems, most of the technology used has general purposes usage in any control system, such as SCADA systems design and configuration, communications telemetry, functional safety assessments, system reliability and training.  Prior to his current role at 4Tel, Graham was the CTC Engineer at ARTC for six years where he was responsible for all train control and telemetry systems for the ARTC network in NSW, including the Junee and Broadmeadow train control centres.

Graham’s most recent large projects were configuring the train control systems in the new John Holland Rail Network Management Centre in Newcastle.  The systems include the deployment of SIL-2 train order working across 2,246 km of track, track circuited rail vehicle detection on 160 km of track, managing accreditation and management of various remote control signalling and telemetry projects. Graham has an ongoing brief to leverage new technology for the provision of improved control systems and service delivery.

Ben Hope
General Manager of Operations

Ben has many years of experience in the rail industry including train control and train operations roles for above and below rail organisations. His breadth of knowledge of train operations, regulatory frameworks, contacts, safety management and practical experience further develops and supports our clients.

As General Manager of Operations, Ben assists in improving our governance practices and bringing a fresh perspective to the team.

Rodney Lewis
Senior Software Engineer 

Rodney guides the development and maintenance work of the 4Tel software team. He is a highly proficient senior analyst/programmer with over 25 years’ experience in the development of software from simple solutions to large complex systems. He has had comprehensive experience in the full life cycle of software support, including application development, requirements gathering, documentation, system and database design, coding, testing and implementation.

Rod has considerable experience with various UNIX operating systems, X11 and Motif, Oracle and extensive experience with the C programming language. He is also well versed in application support, developing skills in configuration management, problem resolution and customer relations.

Rod’s most recent experience is in designing, developing and maintaining 4Tel’s 4Site and 4Trak products. These solutions have been implemented in Java and PHP and also utilise a variety of XML based technologies.

Rod’s qualifications include:

  • Bachelor of Engineering (Electrical) — 1st Class Honours
  • Requirements Engineering
  • TCP/IP Engineering

Matt Rechter
Regional Manager - Victoria

Matt joined 4Tel in 2005 as a Graduate Engineer and progressed to the role of Telecommunication Engineer, delivering transmission system upgrades, signalling communications systems and the operational data network rollout for ARTC. Following this, he took on the role in 2010 of Lead Systems Integration Engineer for 4Tel's delivery of operational data networks and communication systems for the John Holland Rail take-up of the Country Regional Network in NSW. He has also led engineering efforts on transport tracking and reporting system deliveries for ARTC, NSW Trains, VicTrack and V/Line. Matt functioned as Lead Delivery Engineer for optical networks and computer systems for the new Newcastle Light Rail network build in 2018.

Matt has now risen to the role of Regional Manager for Victoria and works in 4Tel's Melbourne office managing engineering projects and support operations for 4Tel's Victorian client base. Matt has been a consultant to VicTrack for over 7 years on train radio systems and continues in this role with the program to rollout DTRS integration for the V/Line fleet, as well a leading 4Tel's work as primary supplier for passenger information system technology for the Victorian regional rail lines.

Matt has a Bachelors Degree in Engineering and a Bachelors Degree in Computer Science from the University of Melbourne and a Graduate Diploma in Project Management from the University of South Australia.

Our Clients

Trading Hours

Monday   8:30am–5pm
Tuesday 8:30am–5pm
Wednesday 8:30am–5pm
Thursday 8:30am–5pm
Friday 8:30am–5pm
Saturday Closed
Sunday Closed


'Fort Warabrook' - Head Office
29 Warabrook Boulevard
Warabrook  NSW  2304

Office:        +612 4923 4100