Passenger Information and Timetable Management for ferry operators
Optimisation and Efficiency
4Tel provides software solutions to improve efficiency and accessibility for ferry operators
4Tel have developed an on-board timetable management tablet for ferry masters to manage assigned timetables, provide real-time information on ferry performance against timetable and display passenger count information. This ensures accurate timetable variance tracking and management.
The 4Tel ferry package can also include the 4PIDS™ software which is compatible with multi-modal transport networks, ensuring information for different services can be connected. Voice-over-IP technology and connected Passenger Help Points ensure information is accessible for all passengers. Real time information can also be accessed by staff to aid them in their role.
The 4PIDS™ systems collates real-time tracking data with timetables to display the best available real-time information on running services to operations, customer facing staff and passengers. This information can be distributed to various back-office programs to allow exchange of information between systems
Keys to success
For a ferry network to be successful ferries need to seamlessly connect to other transport services with clear and accurate real-time information available for both passengers and staff. Ferries are a unique transport mode as peak times can fluctuate unpredictably with weather and special events. Accurate and easily accessible information is critical. 4Tel provide the services to record, access and display these key metrics.